Clean and well kept premises, kind, friendly and helpful staff, nice storage units.
Siobhan
29 Jan 2018
Clean and well kept premises, kind, friendly and helpful staff, nice storage units.
I have been very pleased with the level of service and depth of assistance thus far. The pricing, service and facilities by John and others I've dealt with have been first class.
So far it’s been very straightforward & stressless getting it set up.
I contacted several storage companies. Big Yellow stood out as the most informative and helpful as well as being best value for money. I first spoke with, and met Gillian Munro, later, when finalising the arrangements I met with a male member of staff whose name I have forgotten, who was also extremely helpful and informative.
Nick who helped me check in etc was thorough and really helpful! Easy to use and navigate
Colleague was friendly and enthusiatic took a genuine interest in my need for the unit and even made comment about how cute my baby was which was nice and made him more approachable
Very helpful staff member Showed me various units
I was very impressed by the knowledge and enthusiasm of the team, in particular Nick, John and Peter. The tour was informative and useful too.
From the ease of getting a quote online to a couple of phone calls to discuss actual requirements and adjusting the day of moving in, then coming in to move our stuff everything was easy and staff were super helpful and informative.
Easy to deal with and staff very helpful and managed to help us with what we actually needed