Pleasant attitude with full explanation of the place. All the representatives(nick and John) went through the paperwork as well as what to do if.... They were very good.
Friendly service on phone and at check in. (John Laffey). Secure Liked the illustrations of size on the website.
Peter was very knowledgeable and kind to someone who didnot have a clue about storage ie me.
Everything was straightforward from the off
Great customer service, much cleaner than I thought a self-storage would be, and very secure
Staff very easy to talk to. Sorted me out with the perfect size unit and everything was explained well. Thank you gilland nick
Extremely helpful and friendly staff both on the telephone and in person when checking in. Facilities are clean and modern.
Excellent service, friendly and helpful staff who are very knowledgable and accommodating. From my initial enquiry to booking the whole experience has been 100%.
Staff at Edinburgh, Sighthill location all so helpful, professional, friendly, knowledgeable they have made the whole process of reserving, then having to change dates (down to my shipment from USA being stuck Southampton), to finally getting my stuff into my 'room', so easy and they make me feel nothing is too much bother and they will do all possible to help me. I chose Big Yellow Sighthill Edinburgh because my friend had used them when between homes and had nothing but good to say of her experience and she was absolutely right.
Helpful gave good advice on how it would go and even recommended a van, good price ,over all great service/ experience.