would have been higher if it didn't take so long to get served it was busy
William Fall
15 May 2017
would have been higher if it didn't take so long to get served it was busy
Big yellow are great overall although this time the room we had before pled was not available, however we did need a larger space which was available. Great customer service overall
You gave great service and were very helpful throughout the whole process, both when I had enquiries when reserving as well as Nick explaining everything in a clear way when I came to move in my stuff.
Whole process was super quick,easy & very efficient.Nick helped me with the paperwork & he was very friendly & helpful.Gill & Peter are also great to deal with. Wonderful service from the whole team
I was using your company to store the contains of my house whilst I stayed with relations whilst I waited for a date to enter my new house. When I arrived in was dealt with quickly by Gill who even although had the cold was still cheery and made a stressful situation stress free.
I am a return to Big Yellow, I found Customer Service (Gill, Peter, John) to be professional, client focused and very accommodating in taking time to go through the whole process from start to finish. Thank you.
Easy booking on website. Friendly, knowledgeable and helpful staff. Peter and John in Edinburgh were both great.
Incredibly efficient staff. Clarity of services, availability and prices. Once viewing the space I was recommended an alternative space which saved me money. I've hired a 50ft square storage block
Great customers service freidly staff As above
Everything was straight forward and simple. The staff were great at explaining everything to me and knowledgeable.