Felt very welcome and was able to upgrade in store at short notice with no fuss. Peter and Nick were very helpful
Paul
23 Jul 2017
Felt very welcome and was able to upgrade in store at short notice with no fuss. Peter and Nick were very helpful
Peter and Gill were super friendly and helpful. They could not have done more to help. They helped me upsize to a larger locker and sorted out the issue with my £50 voucher code. Very organised, friendly and helpful.
Good service Easy to use
FriendlY staff. Very professional and quick to get me sorted with my storage space. Reassuring my choice for storage facilities b
Customer service exceeds expectations. Gillian Hunter even provided me with a cup of tea and chocolate buscuit. Nice touch given it was my birthday!
The two very friendly members of staff, Gill and Peter were extremely welcoming, friendly and gave a very detailed and informative introduction in how to access and use the Big Yellow storage facility. Thank you. Cally Fraser
Ease of quote. Then checking in was very easy, especially with the help of the staff, Gill and Peter. Also the 4 weeks half price offer has made the price incredibly reasonable.
Helpfulness on the phone when I rang and on the day, Nick was professional, quick, and clearly really knew the business very well. He is a great ambassador for the firm, hold on to him!
Ease of booking on line. Professional set up. Very helpful check in.
The customer service was amazing. I was served by Peter in the Edinburgh and he couldn't have been more helpful.