Very helpful at reception (Peter) easily understood, as he explained everything simply. It was my first time using storage for all my household belongings and was very quickly put at ease. Thank you.
Cannot fault the service we received from the first contact, which was a prompt return phone call when asking online for a quote, to the direct contact at the storage facility. Courteous, informed and professional staff, clean facility, straight-forward paperwork, help-at-hand at the end of the phone and competitive price. We dealt with Nick in the first instance, then Gill gave the quote and answered lots of questions about filling in the forms, John answered questions over the phone, and Peter completed our final paperwork. Great team.
Staff very helpfully and gave good advice on size of unit required. Very detailed information on using store.
Very welcoming on arrival, good tour of facility, and staff helpful
i was really impressed with the service i received both with big yellow and the removal men.everything went smoothly and the lady who talked me through everything at big yellow was so friendly and helpful.I would certainly recommend them.Also the price for everything was very reasonable.
Very helpful staff, friendly, always willing to help. Nothing is a problem. The facilities are excellent. I would happily recommend big yellow to anyone.
The suitability of the locker and willingness of staff. I felt encouraged and understood. I believe the company can be fair and its rare in Scotland so valuable! It was a gift from heaven that day
Great service. Friendly welcome from Gillian at reception. Feels really secure and love the flexibility.
Easy to find information, clear web site, no hidden cost, great customer service from Peter.
Gill was extremely helpful, friendly, informative, and efficient. A pleasure to deal with!