Very helpful employees, easy check-in process, and everyone was very nice. Space was just as advertised, and easy to find and get to.
Lillian
21 May 2017
Very helpful employees, easy check-in process, and everyone was very nice. Space was just as advertised, and easy to find and get to.
Location was great, building/ security seemed very sage. The short englishman was very friendly and helpful and helped get everything sorted all the way to putting the lock on the door.
Gill was great and really helpful
The lady at reception was brilliant. Sorry I didn't catch her name but she really made the whole thing easy and stress free and she was very friendly and knowledgeable. The whole access and security was easy to follow
would have been higher if it didn't take so long to get served it was busy
Big yellow are great overall although this time the room we had before pled was not available, however we did need a larger space which was available. Great customer service overall
You gave great service and were very helpful throughout the whole process, both when I had enquiries when reserving as well as Nick explaining everything in a clear way when I came to move in my stuff.
Whole process was super quick,easy & very efficient.Nick helped me with the paperwork & he was very friendly & helpful.Gill & Peter are also great to deal with. Wonderful service from the whole team
I was using your company to store the contains of my house whilst I stayed with relations whilst I waited for a date to enter my new house. When I arrived in was dealt with quickly by Gill who even although had the cold was still cheery and made a stressful situation stress free.
I am a return to Big Yellow, I found Customer Service (Gill, Peter, John) to be professional, client focused and very accommodating in taking time to go through the whole process from start to finish. Thank you.