I was using your company to store the contains of my house whilst I stayed with relations whilst I waited for a date to enter my new house. When I arrived in was dealt with quickly by Gill who even although had the cold was still cheery and made a stressful situation stress free.
I am a return to Big Yellow, I found Customer Service (Gill, Peter, John) to be professional, client focused and very accommodating in taking time to go through the whole process from start to finish. Thank you.
Easy booking on website. Friendly, knowledgeable and helpful staff. Peter and John in Edinburgh were both great.
Incredibly efficient staff. Clarity of services, availability and prices. Once viewing the space I was recommended an alternative space which saved me money. I've hired a 50ft square storage block
Everything was straight forward and simple. The staff were great at explaining everything to me and knowledgeable.
From the booking to the moving day, the staff has been really helpful. Moreover, Nick has been really helpful and moving the goods has been convenient.
Great customers service freidly staff As above
Provides exactly the service you would expect at a reasonable price
Friendly staff; time taken by staff to explain costs, system, facilities etc. for hiring of suitably sized room
Helpful, friendly staff who patiently explained the whole process of moving in and made sure we were comfortable with everything and understood how to get the most out of our unit.