Hard to fault. Every aspect was clearly thought through - and pretty clear even to my wife and myself who are not computer-fluent spring chickens. You didn't have a category for staff sense of humour! All good there too.
Great customer service, easy to follow instructions, just the right amount of privacy granted. Very clean and tidy operation.
good advice when moving in and where very helpful when I looked confused. Well done girls
A really convenient and easy way to store furniture. Liked the easy of access and the security features, very impressed.
Great Service, easy access, space available same day, no problems at all. Would definitely use Yellow Storage again.
actually, everything about big yellow box for me is good. the service, the staff and everything. To be honest, the store environment is much better than what I expected and how simple to store your stuff is really great. YES, I recommend it to whoever need to store.
I was really impressed with the staff and their service even prior to deciding to go with Yellow Storage. It was due to their customer service reps that made the decision for me. Never having done anything like this before their help was greaty appreciated, and the cup of tea for my mum even more appreciated. They made us feel more than a customer which is a rare commodity these days.
This was the first time I have used storage facilities and I found the staff at Edinburgh Big Yellow very polite and helpful. The facilities are well kept and easy to use. I would recommend your firm to my friends.
A very well organised outfit with a high quality storage facility and standard of service
My only dislike is the fact that we had to keep keying in the password every time we had to use the lift to go up, surely there could be an override option. It is frustrating and time consuming when numerous journeys are being made. The lifts also broke down while we were there adding to our stress. There also needs to be a longer delay on the lift. Every time we used it a voice announced "Doors closing" before we were anywhere near ready. Overall clean and good sized units with friendly helpful staff.