We have used this facility to store our daughters stuff over the University summer vacation. The staff were really helpful, friendly, made sure that we only bought what we needed and ensured that we took the best package for us, not for Big Yellow. Really impressed with them. It's a bit of a jaunt from the Old town where she lives, but it's worth the effort.
Large variety of demensions and staff will not persuade you to let a size you do not need just to increase their revenue---I appreciated their helpfulness and honesty
I was caught out at short notice when a house purchase fell through. As I was driving past Big Yellow in Edinburgh I popped in to see what they had to offer. The staff could not have been more helpfull. They provided an excellent service and have been most helpfull throughout a difficult time. They were flexible when it came to requirement as I had a complete 4 bed house to store for an unknown period of time and I had no idea how much space I needed.. Well done to all concerned
Both in Norwich and, now, in Edinburgh, I have always found the staff very helpful, friendly and, best of all, they don't panic!
The staff were very friendly and helpful and made the whole exercise very easy. The building is very modern with a bright welcoming interior. Security is good with the access code to the lift.
well recived and looked after on our first day at big yellow
We used the Big Yellow storage facility in Edinburgh, and received fantastic service from the staff who arranged for an appropriately sized storage unit.
The staff member who arranged the storage, was pleasant, helpful and efficient.
The staff at the Edinburgh store are excellent, good attitude and fast to help out.
The Yellow storage provides exactly what it says on the box, which is rare, there is no hype, you get what they promise... The staff are the best I have ever dealt with from the customer services at the desk, to the finance, and administrators takign calls and respondign to emails, all 100%. You should be proud