Esh at the Storage Place made it a quick and painless experience. Friendly and knowledgable. Everything was clearly explained
Roger
20 Apr 2019
Esh at the Storage Place made it a quick and painless experience. Friendly and knowledgable. Everything was clearly explained
I liked that there was no aggressive up selling
Esh was really helpful and friendly! It was really easygoing to move in and help out make it a quick easy move in!
Originally i contacted 3 different storage units in the area. This one was not pushy and very easy to deal with. Easy to use, we could reserve in advance and input all details online. Arriving, the staff were great, all carried a smile. Esh was very welcoming. He didn't mind at all that we hadn't filled out the forms properly and went through them with us then and there, which was really nice. He gave us a comprehensive tour of the site and made it clearly understandable how to access and exit. Can't rate the service highly enough.
Esh handled our initial enquiry, no Christalla Avraam handled the check in process and helped find an additional room at short notice. She agreed a price match and worked out all the costs and payment. Christalla was excellent and I was pleased she dealed with me. So courteous and helpful and I highly commend her and Esh.
Darren Naylor (manager) was very helpful and provided an excellent service. Provided clear breakdown of costs and services offered. Truly professional service, making it a stress free experience.
Very well. Esh was excellent and was a great help, he helped make the process very easy
The staff were absolutely brilliant, very helpful and answered any questions we had. Esh Signed us up and was so lovely. We also met Darren who was friendly and helpful too
Darren was extremely helpful throughout the process. I am very happy with him.
Esh, who was at the time dealing with me was very helpful and informative on storage rates. He went above and beyond to make sure my items were secure. I was very satisfied with his patience as my circumstance were quite tricky, I feel confident to keep big yellow as my primary self storage now and in the future as I recieved exceptional customer service.