Great customer service from Christalla, but expensive.
Isaac
5 Sep 2018
Great customer service from Christalla, but expensive.
Great personalised customer service by Darren and Chrissie
Information provided beforehand was good. Useful to be able to do inventory beforehand online. Staff very helpful and friendly when I arrived to move my belongings in. Would have been useful to have full price beforehand - not just the quote for the storage (i.e. insurance costs as well).
ESH is king! He helped me out big time, making an already stressed out day easier! ESH for president! or a promotion at least.
Because I had Darren and Esh who helped me all through. Explanation was clear and very friendly and good customer service. I would recommend it to everyone else. Really nice people.
Very good customer experi
Darren Naylor was simply excellent; he talked us through appropriate room sizes, knew we were on a tight timescale with our Zipvan and ensured we had all appropriate documentation. I feel he deserves a promotion!
Good price, easy to book and staff was extremely helpful
Firstly on a practical note I find the way the system is organised very user friendly and logical. I have zero issues with the storage or use of the building, everything seems to work very efficiently. The main thing I was impressed with was how helpful the staff at your Edmonton branch were. I'm sure there is a lot that can go wrong and I found that Esh and Darren went above and beyond in guiding me through the system and were very clear with their instructions. They were very calm and made what was a stressful move into a painless exercise. Many thanks to the two of them! Kind regards, Jonathan
Very Friendly staff, I initially spoke with Ash on the phone, then I popped by the store to look at the storage room which was well kept and clean. Following this I spoke with Darren who was very professional and very helpful.