It's the first time I have used BYS. The staff at Edmonton are the major asset of the store. They were helpful and knowledgable. Will be happy to use the facility again.
Could have longer opening hours in the evening after work.
..thought moving contents of 3 bed house into storage was going to be a nightmare. BYSS set-up made the move day slightly more bearable!
We moved a one bedroom flat from Enfield to Walthamstow and the service at Big Yellow made it very smooth - Fantastic facility.
I had to unexpectedly move out of my flat due to extensive water damage. I booked the storage on the morning I needed it and this was so simple and straightforward. The staff who greeted me was so welcoming and polite. Everything was explained to me extensively and patiently. The removal company I used was recommended to me by Big Yellow Storage and this put my mind at rest too.
I recently used BYSS for the 1st time and a s aresult had no idea what to expect or indeed what was expected of me. Upon arrival I was met by a gentleman in reception who was incredibly helpful and very patient with me as I asked lots of questions. All the storage side of things is straightforward but the customer service made the difference. Well Done.
Straightforward, easy to use, and flexible. I was impressed with how easy it was to arrange, and the staff were very pleasant. I would recommend going to see the room before bringing your belongings, as 50 sq ft was smaller than I expected! I also wish the opening hours were longer in the evening.
i have never used self storage before, and the staff at edmonton yellow box made the experiance simple and easy from start to finish. the staff could not do enough to help, they were excellent. i will definatley recommend yellow box to anyone considering using self storage.
Storing stuff at big yellow is really easy - I wasn't sure on room size when I was booking and when I got there the room I had booked was too small. There was no problem though and I was straight away giving a bigger room.
Moving home is always a stressful experience, but the staff at Big Yellow helped to take away some of the pain with their excellent customer service, prompt efficiency and friendly attitude, all of which helped me to keep hold of a little of my sense of humour. Thanks!