Friendly, knowledgeable staff. Really explained well, hassle free????
NA
12 Jul 2020
Friendly, knowledgeable staff. Really explained well, hassle free????
During these difficult times with covid-19, to display such excellent customer service at 08:05am was widely appreciate.
I was greeting upon arrival and was given full talk through of units available. I was given a tour and was able to see unit sizes before deciding what I wanted.
Very straightforward
The whole process was extremely easy and I was taken through the process from beginning to end. The staff at the Eltham branch were very helpful and took their time to explain everything and no question was too much bother
It was handled really well. I was really impressed with the customer service from start to finish of organising my storage unit.
very professional and highly informative - both the call centre lady and in store staff were excellent. Adam and his colleague on the day were very warm with their welcome.
Hi, The whole experience has been made very easy by all parties involved. Mark was particularly helpful advising upon sofa coverings, something I had not considered.
Overall service has been stress free and excellent service by the staff, Mark, Nick and Adam.
All process was handled very fast