Very professional and friendly
Angela
23 Nov 2020
Very professional and friendly
Received prompt callback, dealt with Mark. He was very polite, knowledgable and helpful from the start. I didn’t feel pressured and feel comfortable with my decision to store my property at the Big Yellow.
Very well Very easy online process Follow up call on the day to make sure everything was okay and check if I had any questions
It was handled perfectly from start to finish, I was help by Nick and Adam who both made everything extremely clear and easy.
Super easy. Brilliant customer service from Nick
Mark and Mick are an absolute credit to the Company. Information was clear, easy to follow and made a stressful move very calm.
Mark was friendly and informative
Extremely well & easy
Olly and Adam were excellent. Gave us a very competitive deal to make sure all sides are happy. Everything was clearly explained. We are a Removal company and using different storages on daily basis, and Big Yellow so far has been number 1 for us.
All fantastic Mark met with me when I arrived and was super smiley and helpful and took me through the whole process. Made me feel at ease.