Everything was great. Mark at the Eltham branch was very helpful and made every effort to ensure we were happy from our initial phone call to coming into the store.
Lona
21 Mar 2020
Everything was great. Mark at the Eltham branch was very helpful and made every effort to ensure we were happy from our initial phone call to coming into the store.
very good communication, very well explained and informative ;-)
Adam and mark were very friendly, amazing
With my initial enquiry I spoke with Oliver on the phone. He was brilliant He explained the whole process very clearly as this is the first time I have used a storage facility. He answered all of my questions and was very patient with me. He reassured me on the process and explained the prices to me. He even matched a quote I had been given from a different storage company I had called. Oliver was a big part of the final decision for why I chose to go with Big Yellow.
Oliver was very detailed in matching my needs when I initially enquired.
Mark was great, was super efficient and friendly thank you so much!
I had to change 3 times and the staff was very nice and accommodating.
Oliver Charles was fantastic. An extremely friendly, knowledgeable & attentive employee. He took time to explain everything, showed us the space, how to gain access etc. It was very refreshing to get such attentive and wonderful customer service. He is a true asset to your business.
Adam was very helpful in exposing the options and the processes
Excellent service. Adam at Eltham was friendly, informative and helpful