Jake Herridge was great. Professional, informative and very pleasant to deal with. Has made the experience so far very positive indeed.
Charlotte
21 Jul 2019
Jake Herridge was great. Professional, informative and very pleasant to deal with. Has made the experience so far very positive indeed.
Chris was brilliant, explained all the rules and made it very easy for us to move in - would recommend!
Both the on-line and face-to-face processes were very easy and stress free. The storage procedures were clear and worked very well.
excellent.
Chris and Jake were excellent. Chris gave me a tour and other options of sizes.. They made the whole process easy and I'd definetly recommend Big yellow Eltham branch to all my friends and family
I was very impressed by the way I was treated especially by Chris he was very helpful and extremely sport on in explaining whatever I wanted to know. Well done Chris.
The store team were really helpful and polite. Everything that I needed to know about the security and access was explained a few times to ensure that I was happy on what to do. The Check-in-Online definitely does speed up the paperwork. Overall it was a very simple / easy process to rent storage space for both my daughters belongings now that they have finished university for the summer.
I feel my enquiry was dealt with very efficient the customer service I received from Chris at Eltham was 100% excellent
The need for insurance was mentioned neither in writing nor verbally and therefore constituted a hidden cost. Otherwise the initial enquiry was handled very professionally.
Really well