excellent.
Daren
15 Jul 2019
excellent.
Chris and Jake were excellent. Chris gave me a tour and other options of sizes.. They made the whole process easy and I'd definetly recommend Big yellow Eltham branch to all my friends and family
I was very impressed by the way I was treated especially by Chris he was very helpful and extremely sport on in explaining whatever I wanted to know. Well done Chris.
The store team were really helpful and polite. Everything that I needed to know about the security and access was explained a few times to ensure that I was happy on what to do. The Check-in-Online definitely does speed up the paperwork. Overall it was a very simple / easy process to rent storage space for both my daughters belongings now that they have finished university for the summer.
I feel my enquiry was dealt with very efficient the customer service I received from Chris at Eltham was 100% excellent
The need for insurance was mentioned neither in writing nor verbally and therefore constituted a hidden cost. Otherwise the initial enquiry was handled very professionally.
Really well
The young man called Jake was extremely helpful and informative . He was able to show me the storage spaces available and helped me choose the correct size for my needs.
Very helpful negotiations over space and price. Very helpful on moving-in day.
Very well