I initially spoke to Adam and he explained the entire process clearly and made me feel very welcome.
Riaz
25 Oct 2019
I initially spoke to Adam and he explained the entire process clearly and made me feel very welcome.
Adam Johal was exceptional in clearly explaining the process
Very easy to use and understand.
The process was quick and easy.
The service was excellent. Friendly, clear and professional advice and information was provided at all times. All the information and help regarding the most suitable storage I needed was provided and the service was of the highest standard.
Absolutely superb response
I arrived under very stressful circumstances ( having a van full of furniture that was unable to be unloaded at Shureguard due to inferior trolleys, lifts not working etc) Nick and Adam treated me with kindness and consideration and accommodated my furniture immediately. The movers I was using had insisted on going to Big Yellow and this proved to be the right move!
Extremely helpful and friendly customer service from start to finish. I was really pleasantly surprised with how easy the process was and every person we interacted with was wonderful. What a great team.
Initial query was informative and helped with the decision making process.
Preliminary calls, service by Adam and general efficiency all very impressive. Terms and conditions clearly explained and excellent, quick customer care. Very clean facility too.