Jake & Katie (Eltham store) were very helpful, and accommodating, happy to answer all my questions and were furthermore very good with my two children who I had to entertain during the booking process.
Easy to do everything online and then quick and friendly check-in process.
I was given expert and precise information from Jake that made it extremely easy for me to 'move in', which I managed to do so in the first 2 days of the hire period. Jake was impressive, courteous and well informed, so I am now confident for the rest of my hire period.
Process was smooth, easy to understand and completed without problem.
The professionalism of the staff.
The facility has everything I needed, .packing equipment. The staff at the Eltham branch were fantastic and very helpful
The staff are very helpful and pleasant
Found no problems, girl was nice friendly .
Everything was explained to me . I was also shown how to enter and exit the facility. The manager was very helpful. I would definitely recommend using Big Yellow.
I checked in online and process was smooth and easy to follow. Person greeted me at the reception was friendly and the rest of check in process was simple.