I’m moving house which is a stressful thing. Big yellow makes it easy, simple and great prices. Nick was great! Set me up in no time! Answered all queries I had. Very helpful guy & u cud tell he wanted to help & not just that it was his job to help. He made me feel comfortable about asking all questions no matter how stupid they were.
prices similar to other SE London competitors (you were closest); customer service was very good
Efficient, helpful staff. Flexible and accommodate all storage needs
I found the entire experience very easy- from online booking, to contacting the help centre to the eventual check in. Ernest at the Eltham store was especially fantastic! He literally sorted everything out when I was having a nightmare house move situation. All I had to do was sign and go!
Excellent customer service and efficiently operated site made moving hassle free
Excellent service provided by Ernest(Eltham branch). In short he was: Courteous; helpful; professional; extremely knowledgable; polite; personable and a great communicator.
This was my first time using a storage place and having just graduated from college I’m going through a daunting period, however Ernest made the whole procedure very stress free and easy for me! He was extremely helpful and did everything he could to make sure I fully understood everything and felt at ease with it all. Amazing customer service, thank you Ernest :).
The entire experience was fantastic - from enquiry to quotations and through to reservation booking / cancellation, on-line check-in and moving-in. The end-to-end process was flawless.
After 8 weeks it cost a lot
no complications