Friendly staffs and helpful
Sharon
23 Mar 2018
Friendly staffs and helpful
Great customer service given by your staff. Very understanding
Jake was friendly and helpful and despite it being the end of a busy Saturday shift was still smiling and provided great customer service.
We had a great check in experience courtesy of Jacob (Jake) and for that reason highly recommend the store and ease of use.
The check in lady was lovely, I thinks she was called Katie? She’s pregnant (as was the man very informative) - the organisation was great especially the trolleys ready to load and roll into the lifts. Very quick to get our items into the unit.
The staff were great. Late was lovely and gave me a moving guy recommendation who was very professional. Ernest made the entire process easy and smooth.
friendly and helpful staff. All information and costs explained clearly.
I was very impressed by my moving into the Big Yellow store. Moving house is a very stressful experience, and Adam the Store Manager, was very professional from start to finish. He took time to go through everything on the phone, prior to me moving in, including recommending removal services...which i also used, and he was very helpful when i arrived with all my goods to put into the storage. Katie (i believe was her name), was also very helpful. I would definantly be recommending them to all my friends/family.
Jake was very helpful, and after a long day moving and packing- the coffee he made was perfect. I would definitely recommend.
Happy with service explanation of who did the paper work Very good service Easygoing Helpful the second time he received me and still same