Everybody have been pleasant and helpful. Asked if I would like a different room than was given at first - I did want a different room without a column, Jake had shown me a couple and I choose another. Thanks Jake.
The colleague I dealt with (Ernest) was excellent and I could not fault him. However the amount I was asked to pay was higher (£25 per week) than the initial quote (£15 per week) and I had not budgeted for this.
Very fast and efficient staff. Jake and Earnest were a great help.
Very straightforward service.
24 hour access to the storage would’ve be more useful, as not everyone have got time during 8-10pm.
Absolutely exceptional customer service. Easy to follow website and extremely good interpersonal skills of your staff. Very clean facility.
Staff were very polite, nice, professionals, makes us feel welcome and explained the details clearly. Feels relax and confident about everything. They were funny and friendly. Good hospitality by offering drinks to us
Decent costumer service and very helpful staff. A big thanks goes to Ernest and Jake in eltham store
Staff very clear and instructive. Polite, friendly, professional, helpful.
Friendly staff who are flexible and know what they are doing