Adam was very helpful
Gemma
8 Sep 2017
Adam was very helpful
Great customer service, great interaction with Adam at the Eltham store. 7 for likelihood to recommended because of price overall.
Was very impressed that the guy in store went above and beyond to help me on the day
Friendly staff and very informative. Good rates for 1st 8 weeks of storage.
The service was perfect and super friendly, and the price is extremely good too! I was in touch with the storage facility multiple times to confirm the details of my booking, and once there the members of staff were very friendly and helpful. Katie in particular helped me find my way around and made the whole process very easy.
How easy the whole process was and the level of customer service from Katie on the day I checked in
The team were great and the facilities are ideal. The site was having technical problems with one PC broken and issues taking payment with the chip and pin reader... so the process was slower than expected. The team really did make up for this though. I feel this could be improved by self-service checkin as the process did take some time and I'd have been happy to have self-served if that was an available option.
Customer service representative was very helpful on a late Sunday afternoon.
Great price and great customer service (Jake)
Easy of reservation and friendly staff.