Customer reviews for Eltham Self Storage

it was quick & easy

Your website stands above other storage companies in so far as the way it communicates what you do, the size of spaces available, comparative cost of sites nearby and in the way it allows you to get as far as reserving without having to make phone calls that just waste everyone's time. The only thing I didn't appreciate was the mandatory call back from the team member on site. It'd be better if I could opt out of a call back as opposed to wasting your time.

Helpful staff, found the overall experience really good, clean safe premesis.

The guy is so nice and easy to talk to be even give me a cup of water. An the time was so hot and I really appreciate it so much..

Jake was very friendly and helpful. Explained everything clearly and thoroughly. Will definitely use in future. 10/10

The help that I received from a young man called Jake was amazing at Eltham Big Yellow. I originally booked a 10sq FT unit and I requested to see some larger ones just in case. Jake patiently showed me and my mum around and give us a detailed break down of all costs and clearly explained the differences to us. Eventually I went with the 20sq FT and he even offered to help me by lifting any heavy boxes that I had. He was very patient, kind and polite. I would recommend dealing with Jake to anyone in the furture

Excellent service with full explanation. Easy access to very clean and tidy facility

Access times, could be later.

I've never used a storage service before and didn't really know how it worked but it was so easy. I was dealt with by Jake who was open, friendly and informative and an absolute credit to the company. The centre in Eltham was clean throughout and appeared to be very secure. The price for storage was very reasonable.

Jake who looked after me in the branch...was fantastic. He explained everything perfectly & interacted with my toddler so well which helped me have the chance to look over & sign the paperwork etc.