Customer reviews for Enfield Self Storage

4.8 out of 5 stars
758 reviews
I initially spoke to Kereth in Bagshaw Head Office! To say he was knowledgeable and extremely helpful is a complete understatement! He simply couldn’t do enough for me! I Indeed, as a direct result of speaking to Kereth, I stopped ringing around and decided to book with Big Yellow! I then spoke to Mathew at the Enfield Branch. I was clearly stressed and after much discussion, he suggested that I may find it easier to finalise my paperwork prior to coming with movers, as this would then minimise the pressure. This proved to be excellent advice and I’m so glad I listened! Mathew along with Mary were excellent! They were friendly yet professional and clearly very knowledgeable! I felt totally at ease with all I was told and I trusted their recommendations! Based on these three employees and the quality of the facilities, I simple cannot recommend Big Yellow enough! Many thanks to you all!
Jean
5 Jan 2023
Straight forward web based online booking, efficient and effective staff, friendly ..noting Paul/Enfield branch. Friendly and great customer service.
Steven
28 Dec 2022
They helped me alot with putting my items in the storage room and the woman (Maria) was very kind and helpful I would definitely recommend.
Eualina
23 Oct 2022
Staff were very helpful, tentative and friendly. The process was very simple and smooth also
Erhan
18 Oct 2022
Helpful friendly staff and good rates
Martha
5 Oct 2022
excellent customer service and easy to set up
Clifford
21 Aug 2022
Explained everything clearly
NA
25 Jul 2022
Everything really. The lady took her time to explain it all to me and guide me through the whole Process.
Helen
1 Jun 2022
Answered all my questions, changed my size last minute without any fuss. Paul at Enfield was really nice and patient
Sara
1 May 2022
Both members of staff I have had dealings with at the Enfield branch have been extremely friendly and helpful.
Robbie
21 Apr 2022