my initial enquiry was handled well, and with haste, it seemed clear and straight forward with things being signposted well in e-mails. The on site team were INCREDIBLY helpful and eased my fears in a very stressful move, walking me clearly though the process and outlining the answers to any questions I had, before I had even asked them!
Marie helped me with my check in and was so kind and patient. It was my first experience with the company and it exceeded my expectations. She is an asset to the team.
Having contacts a number of other storage companies, I found Big Yellow the best. From initial web site information and then from a follow telephone call by one of your Enfield Team members, Mr. Ayub Khan. I then met him on my first visit and he was excellent. He helped explored my storage needs and particularly selecting the optimum pace/capacity and third part access. He was calm, professional, knowledgable and provided clear and quick advice and help. He also further helped me by providing a competitive and affordable solution that et my needs and storage requirements. Thank You Ayub!
I found the team at Big Yellow storage to be excellent and helpful. They made each part of the process simple and easy. I highly recommend Big Yellow Enfield.
Very good
It was a simple and fairly straightforward process. Your colleague, Ayub was really courteous, helpful and friendly.
This experience was totally new to me, but Marie was very helpful and informative and so made the experience less stressful. She was very patient and took her time to explain how things worked and I felt more reassured.
Staff very knowledgeable, professional and friendly
Ayub in the Enfield store was really helpful and explained it all so well.
Fantastic facility with very friendly staff. Apart from the good price and offer I found the online check in to be very useful along with the paperless contract. The out of hours access at a small extra cost is one of the great pluses for me.