The team were very helpful, Kim especially.
Karen
29 Jan 2019
The team were very helpful, Kim especially.
The whole team has been super sensitive to our needs and circumstances, showing empathy and professionalism.
Staff are extremely helpful and always find a solution.
Too many emails following initial enquiry.
The staff were very good but there was too much paperwork and rules and regulations last time I did storage it took about 10 seconds to cut the cake was much easier
Quite easy and very helpful Victoria at Exeter Branch, it was a choice of two and she went through everything with me and showed me a few storage options.
Thank you, Victoria for exemplary Customer Service. From the moment she picked up the phone from my initial enquiry, right through the reservation, registration, and move, and ending in bringing us a cup of tea, Victoria was courteous, efficient and friendly. She made the process clear, simple and painless.
Very clear and straightforward, efficient, friendly and welcoming
All online until moving in day. Victoria was excellent.
Victoria was incredibly efficient, attentive and caring, and managed both contact and sorting my needs incredibly professionally, even though contact with me was difficult because I was on the whole time the booking was taking place. I cannot imagine how anyone could have dealt better with what I needed.