Good communication all round a fully understood entry and exit in the building.
Jason
30 Dec 2019
Good communication all round a fully understood entry and exit in the building.
I found that dealing with Stephen, Brian and Kim to be really helpful and straight forward. The fact they they went the extra mile to accommodate us was a credit to Armadillo
I made an initial enquiry online which was very easy and gave me all the information I wanted. Kim at the Exeter unit rang me later that morning and was really helpful. I ended up speaking to her a couple of times and she also got be booked in when I first arrived. First class service, she was incredibly helpful and friendly. I've got no expectations of needing to book storage space again soon - but if I do, I'll have no hesitation in booking with you guys again.
I thought the service was wonderful. Friendly and chatty staff made me feel at ease. Understand what I was looking for. Fantastic customer service.
The paperwork on arrival seemed to take a while even though I had signed in on line
Very experienced staff and very helpful
The staff went out of their way to help us and to ensure that everything was ok. They were friendly and kind, even made us a much needed coffee while we were doing the paperwork. We couldn't be more pleased with the service. Thank you!
Prompt phone call response after web enquiry. Process is straightforward. Check-in in store takes a little while but you are made aware of how long it will take.
I was looking for easy access storage for my house move.found armadillo on line and they are just around the corner making it easy for me to access.booked it a few weeks ago very easy to do online and i was surprised to get a follow up call the same day .popped in to start my self store was met by a very professional lady called kim who confidently took me through the whole procedure and i left feeling pleased that i choose armadillo self storage.I even wanted out of hours access which was arranged. the team there in exeter all seem really helpful and committed a credit to the company i will be using you again for my business and recommend your firm. Steve Blackmore
Turned up 15 mins before closing but still received excellent service. Didn’t feel rushed, was given all the information I needed and had a look at the units to help with choosing the right size for my needs.