All online until moving in day. Victoria was excellent.
Ian
18 Nov 2018
All online until moving in day. Victoria was excellent.
Victoria was incredibly efficient, attentive and caring, and managed both contact and sorting my needs incredibly professionally, even though contact with me was difficult because I was on the whole time the booking was taking place. I cannot imagine how anyone could have dealt better with what I needed.
Initially a lot of figures were mentioned and it was a lot to take in. I was given a basic figure and advised that an email was being sent and I could look at the amounts at home. Kim was very helpful and took me to a unit that she thought would suit my needs. She was also understanding when things didn't go as we expected on moving day and helped to ease the process.
everything was dealt with excellently
My wife made the 1st contact with Steve from Armadillo and he was very helpful. It was new to us and he explained everything and walked us through the full procedure. We returned the following day, and everything worked as it was supposed too.
Very friendly staff, efficient and helpful.
Prompt efficient
Easy to do online, good customer service, location is ideal, matched my cheaper quote
All along from my initial enquiry, through to finally taking the storage space, I found a helpful, informed staff ready to answer all my questions. They helped me visualise how my items could occupy the space efficiently. They also seemed to go out of their way to ensure I would be able to gain storage when I needed it. My two main contacts were Victoria and Steve at the Exeter depot.
Great staff, helped on everything explained all the safety rules, fire exits where all the equipment was to help us move in and also explained about the new security features being updated.