Customer reviews for Exeter Self Storage

Online booking and check-in was fairly easy to follow as well as the on-site guidance offered by Stephen Patrick

The initial enquiry was handled well although the advisor did underestimate the size of the space required for what I was requesting to store. This was quickly and easily rectified on arrival, where I was shown two alternatives for storage and able to choose between the two. The online register process was simple and straightforward. Customer service by Steve on arrival and throughout the process of completing paperwork was excellent, both professional and friendly. A very welcome experience having been let down by my removal firm which had led to me requiring storage in the first place

Handled very well. Small typing error rectified immediately, lots of helpful information given. Very helpful with all questions.

All was explained and went smoothly

Very easy on both visits

I was very well looked after by the team, having never used storage before everything was dealt with superbly.

just excellent. the original quote was outside my budget but they took the time and effort to come back to me and work with me to accommodate my requirements. they're so professional and have kept me updated without any jargon every step of the way. they couldn't have made things easier and the customer service standard has been mirrored across all staff I've dealt with. would highly recommend and I'm so glad I chose them!

At every stage the enquiry was handled professionally and in a friendly manner. No enquiry was too much trouble, no matter how trivial. They made what could have been a stressful event very easy.

From start to finish the whole process has been easy. Used customer chat for help concerning insurance needs , found them extremely helpful

Everyone has been excellent and made the whole experience as easy as it could be.