Building access is well designed, easy to unload, good security, easy parking. All staff I have either spoken to on the phone or in the office have been the most professional, friendly and a pleasure to deal with.
The ability to book everything online was extremely helpful as I was very busy trying to sort everything ahead of my move. The check-in and inventory options online were also very useful and meant I could save a lot of time ahead of my move day. Zoltan at the East Finchley branch was very polite, helpful and chatty and made the whole experience very easy and straight forward. He ran through all of the important details and made everything very easy to understand.
Easy to use. Clean. Lovely costumer service from Zaltan e Ginevieve at East Finchley.
Zoltan was great and really helpful when it came to making sure I got a room that suited my needs and requirements. He showed me a few different options to make sure I was happy with the one I ended up choosing chose.
I was putting the contents of my flat in storage. The staff were very friendly and helpful. The place is very well-organised and clean and a reasonable price.
Couldn't ask for better customer service, fantastic helpful staff Tina, Genevieve and Zoltan
Because this feels about right
The member of staff (Tina I think) we dealt with in the Finchley branch was professional concise, friendly and engaged. A masterclass in customer service!
because they are very good
The people at Big yellow tthat I dealt with were very professional and clear. They made a stressful day much easier and I am happy with my things in their care.