My initial enquiry was handled in a very professional and friendly way. The whole process was very smooth and easy, from finding a room suitable for my storage needs (Rikki made it very easy) to moving in ( Ishmael and Geneviev assisted me from start to finish). I do believe that well trained staff members can make all the difference.
Very straightforward and simple
great communication and easy to access
Very friendly and supportive
Ismail was extremely professional and understanding. He had shown me multiple available rooms to make sure I was happy with the service I was receiving. He made it very easy for me to make the desicion to store at big yellow and talked me through the whole process as I was a new customer with no insight into how it worked. Extremely helpful and patient at all times
Friendly and helpful staff including Rikki let me view the space first and processed my booking.
Very straightforward and helpful
The whole process of finding the closest storage, booking, online check-in and Getting everything done at the reception was perfect.
Very easy and helpful service amenable staff really pleased couldn't recommend enough ????????
Rikki was excellent, helpful, concise, great guy