Scott Hierons provided exceptional service during our onboarding process. He was prompt and professional in his responses and went above and beyond by accommodating an unconventional request. Due to unforeseen circumstances, we were unable to be present for our move-in, but Scott took care of everything seamlessly. His dedication and flexibility made a challenging situation much easier for us..
Great customer service Both Patrick and Vikas at the Fulham branch were very helpful and professional
Friendly, helpful and caring
Everything from the tour to the move in was perfect, I think what really stands out is the staff at your Fulham branch, friendly, informative and professional.
Easy to arrange and very helpful people easily available in store. Very clean and well organized storage.
The branch is easily accessed. It was clean and the employees were very helpful.
The actual process of getting in materials up and into the storage area is clear, simple and feels very secure. Megan Boys was a pleasure to deal with.
Vikas and Scott were incredibly helpful and detailed when explaining the situation. Vikas was also very friendly and made me feel valued and care for!
I would highly recommend, the staff have been incredibly helpful and made the entire process very easy!
Vikas is friendly and very helpful with everything! It’s such an amazing service experience with Big Yellow Fulham! Will absolutely introduce it to my friends and family in the future!