Customer reviews for Fulham Self Storage

4.8 out of 5 stars
1210 reviews
Big shoutout to Megan and Jack, who have been absolute stars today! My move has been an absolute nightmare, leaving me with tonnes of boxes and furniture basically in the middle of a street. Not only they have been great professionals, but, when they saw my distress, they have also shown a human side which nowadays is often forgotten in customer service roles. They have helped me find the best solution for my problem and accommodate my needs and timings as best as they could, being patient and also allowing me to calm down. I cannot thank them enough and praise them for showing professionalism and knowledge while being decent humans! Thank you guys!
Giulia Spiriti
30 May 2025
Jack was friendly and helpful. Highly recommend
Louise Smith
24 May 2025
Jack, Helen and Ana are amazing! So friendly and helpful. Made the stress of moving so much more bearable. Cannot recommend Big Yellow more!!
Sandi Durnford-Slater
24 May 2025
The staff was super nice, big thanks to Jack for being so patient and helpful!
Nijes
21 May 2025
Jack at Big Yellow Storage (Fulham) has been fantastic, friendly, helpful, and went above and beyond to make my experience smooth. Highly recommend thanks to his outstanding service!
Jessica Yang
21 May 2025
Great team at Fulham. Thanks to Scott, Ana, and Jack. Helpful and friendly!
Elliot Stanley
21 May 2025
Excellent storage facility. They offered some great additional services (at a nominal cost) that turned out to be invaluable to me, such as late opening and receiving parcels. Their large loading area also meant that I could organise for a delivery company to load all of my things to transport internationally. The staff there were always friendly and willing to help when required - I lost my keys and after an ID check, they broke the lock for me.
Jeremy Lyen
19 May 2025
La personne ma recu et super et a pu me conseillier par rapport au question que je me poser et a sur me rassurez donc oui c est un plus que je mes a votre entreprise la personne qui ma recu a fulham s appelle megan et au top pour conseillier les personne
David solven
13 May 2025
Megan was super helpful and warm. The check in process was seamless and the staff was very accommodating in trying to help us figure out what size of storage we needed. Storage area was very clean, well lit and well aired. Rates were competitive to other storages in the area.
A Ahmed
14 Apr 2025
Vikas has been an outstanding employee. He has helped myself and my mum thoroughly. Top notch customer service, Yellow box is lucky to have him! 5/5
Fabrizio Tullio
28 Mar 2025