Online process good; terms & conditions signed on arrival were extremely complex and insufficient effort has gone into explaining the key elements
Charles
19 Apr 2021
Online process good; terms & conditions signed on arrival were extremely complex and insufficient effort has gone into explaining the key elements
Truly seamless. I knew what I needed and was able to quickly get it thanks to Shane's expert help.
We worked with Eddie from start to finish, occasionally supported by Shane, and could not have been happier with how we were treated. Whatever Eddie is paid, he deserves double. He made what could have been a stressful experience as easy as possible and was a consummate professional every interaction we had with him. Not only that, he was a great guy overall.
Yes very easy, I had phone call after initial internet enquiry. Staff were excellent and made the process clear and easy.
The initial enquiry was very efficient, my requirements were instantly met
Purie was amazing, really helpful and kind!
Extremely well. Scott contacted me and provided me all the information and followed up to address all my additional questions. Excellent customer service!
I've used many storage facilities in London and the Fulham branch of Big Yellow is by far the easiest experience I've had. Thanks Team!
I thought all the staff are all friendly and really helpful Which I thought was great they also show you the Storage facilities Before you go ahead which is really helpful
very smooth process