The initial enquiry was handled quickly and efficiently, with ease and help when required from staff.
Neill
2 Mar 2020
The initial enquiry was handled quickly and efficiently, with ease and help when required from staff.
The initial inquiry was fine, however following putting my things in the unit I was confronted with large numbers of unexpected charges and Andes up paying more than double what was quoted.
I looked at various storage propositions but process and costs at Big Yellow seemed like the best option for what I needed (just a couple of weeks).
The man I dealt with at the storage facility was professional and friendly. An excellent ambassador for your business.
The entire team I have dealt with were absolutely brilliant. A credit to the company.
Scott assisted us with check in - he was helpful, informative and very efficient
The initial contact was very rapid, professional and helpful. Paula was also very very helpful covering every aspect of moving in, helping with size of storage.
It's been brilliant from start to finish.
Exceptional service! Purie was very kind and helpful. She helped me making everything easier! Thank you so much xx
Very helpful with price match and when change of size required similarly very helpful.