I was very impressed with the high quality of Customer Service provided by Mr. Scott Hierons, from the initial enquiry up until the move. He was diligent, helpful, fast to respond, kind and through. His kind and helpful service have eased the stress of the move in the days of Corona. I thank him a lot for that!
The customer service was excellent and the costs were broken down very clearly.
Eddie provided a perfect booking experience and thank you to Scott for making the initial move in so pleasurable and informative.
The initial enquiry was handled quickly and efficiently, with ease and help when required from staff.
The initial inquiry was fine, however following putting my things in the unit I was confronted with large numbers of unexpected charges and Andes up paying more than double what was quoted.
I looked at various storage propositions but process and costs at Big Yellow seemed like the best option for what I needed (just a couple of weeks).
The man I dealt with at the storage facility was professional and friendly. An excellent ambassador for your business.
The entire team I have dealt with were absolutely brilliant. A credit to the company.
Scott assisted us with check in - he was helpful, informative and very efficient
The initial contact was very rapid, professional and helpful. Paula was also very very helpful covering every aspect of moving in, helping with size of storage.