Very easy, found exactly what I needed
David
26 Aug 2019
Very easy, found exactly what I needed
My initial enquiry and booking was handled in a professional, quick and incredible helpful manner by a young lady called Purie. Immediately after, I knew I made the right choice.
Handled with ease and clarity. The process was simple from the description of the types of rooms to the completion of the contract. We were very pleased with everything.
Both Eddie and Scott have gone out of their way to help. Excellent customer care.
It was an outstanding service that I received at the Fulham branch on Saturday 27 July. I was looked after by a young lady called Purie who was professional, incredibly helpful and made the entire process easy and straightforward. She should be named Employee of the Year - what an excellent and impressive team member and asset to the company. Thank you.
Wonderfully
Everything from start to finish was handled well. The only improvement advice would be that the insurance agreement took a while too long in store given that there was plenty of notice.
Very quick and simple process from quotation to booking, including a number of amendments. Booking in was simple and the overall experience could not not have been easier.
My initial enquiry was handled by Scott Hierons at the Fulham branch who was very helpful and provided all the information I required in a professional and efficient manner. He made the process easy which persuaded me to go ahead immediately.
It was well explained and easy to understand