Setting up and using Big Yellow couldn't be simpler. Unlike other dark, damp storage places , Big Yellow had a great environment and I felt that my belongings were 100% safe. After researching other storage places, I found this very worthwhile. I will definitely use it again!
I have been delighted with the product you offer. I have had two storage units during a building project. The forecourt access to your store is great, the staff are extremely helpful and I feel I have chosen a well managed, safe and clean option for my 'precious things'.
was really fab - i needed to take my things out eralier than planned. the staff were very helpful and couldn't have made it easier. good location and easy loading bay so my boyfriend could move all the heavy stuff whilst i sorted out the paperwork. thanks!
Really good experience when I stored my personal effects with Big Yellow Storage Fulham. Great staff, friendly and helpful and they made a 'stressful' time seem uncomplicated.
Great building, excellent parking outside. Good easy to use security access. Clean bright and new. I will certainly recommend the Big Yellow storage facility at Sands End and use again.
The staff at Fulham were extremely knowledgable, helpful and friendly and guided me through the process very efficiently, providing decent advice. Very secure and the out of hours access is a great add on. If you're thinking twice about using Big Yellow, stop - If your experience was as good as mine you won't regret choosing them.
The Big Yellow is certainly convenient and the staff are helpful and the place is spotlessly clean. However, for the money (and it is expensive) I would expect lighting within the storage units and often find it difficult scrabbling around to find things relying on lighting from the corridors. I also think long term users should be offered loyalty discounts. I don't think you should have to pay extra for out-of-hours access either.
This is a great access to Fulham and would no5t hestitae to use it again.
we used big yellow inbetween house moves and found the service fantastic. The store in Fulham is clean and new, and the staff super helpful. Slight delay in getting lifts to work quickly but everything else couldn't have been easier. We would definitely recommend as a service for friends, particuarly due to the way the staff made everything as simple as possible for us, right from reserving a space, to loading and paying.
I would like to say how nice your staff are and that the access is good,the location is good, but I do not like the fact you are not open long hours at the week-end, this is the time when most people lincluding myself like to go to check things or take things to the storage. I think you could be more helpful in this aspect.