Customer reviews for Fulham Self Storage

I hadn't used the big yellow before so didn't really know what to expect but from the very beginning it all exceeded my expectations. The website had different images to help convey the size of the room, after getting my quote when I rang for more information the guy was very useful giving me lots of tips on how to make checking in easy, and let me know that they could reserve both a smaller and larger room just in case I hadn't predicted the right amount of space. Then on the day of moving I had a phone call confirming everything I needed to do. On arriving a very friendly lady greeted us and neatly put all the paper work together and provided me with my own choice of padlocks and gave me a tour to my room. It was the perfect size and we were allowed to move our car to make unloading easy. I couldn't really find any problems - just a very smooth, easy process!

Just what I needed when I had to move flat and not a lot of time and energy to move everything all at once. I knew exactly what space I wanted and did get it on the day. Brilliant.

We were accomodated in such a quick, efficient and amiable manner that we left the branch happy and confident that our things should remain at Big Yellow. Our overall experience at Big Yellow Fulham has been hassle-free, painless and very positive. Will highly recommend to family, friends and colleagues alike.

The process of registering was very straightforward - I had to make a number of trips to take items into storage and it was always very easy to load up on the trolleys and get to the storage space.

Second time of using Big Yellow and staff continue to be friendly and very helpful. Storage space is clean and access is extremely very user friendly. Would definitely recommend to others looking for safe, secure storage in a clean environment.

Comparable to the auntie of banking First Direct, it's no surprise that Big Yellow was recently voted on of the best companies to work for. Every process from the moment you walk in is all about simplicity and convenience. The service is second to none and the rates very attractive. It's one of the very few companies where you can tell employees are really proud to work where they do. This of course is reflected in the excellent service the customer receives.

went to fulham storage great staff great attitude always good perception of the customer needs thanks

Big Yellow was the best storage I have used in 13 years of moving in and out of flats and storing between moves. Spacious and civilised. Staff always on hand to help and answer questions. Also clean loos! such a change from the other places. Not to mention the spacious parking. An enjoyable experience and will most likely have to repeat it soon.

A great facility made brillaint by genuine and helpful staff. Thank you!

I was very happy to find out that I could downgrade the space I needed when I had lesser requirements for storage, which Big Yellow let you do without charging you extra or asking you for any notice. It can be done on the spot, and they go the extra mile to satisfy your requirements, i.e. a space that is easy to access, close to the one you had previously secured etc..If one needs to upgrad eor downgrade the storage capacity it is a simple and friendly matter with Big Yellow.