Customer reviews for Gateshead Self Storage

4.8 out of 5 stars
492 reviews
Fantastic service and never doubted the security. Staff helped to save me money by transferring me into more suitable sized space. Long term customer of 2 years. Could extend opening hours for access after 1730? 10/10
Liam Hills
6 Nov 2025
Great location just off felling bypass ample parking reasonably priced stuff are really helpful and friendly
Carole Connor
6 Nov 2025
Big Yellow self storage Gateshead is the best storage company in the North East. Ben, Rebecca and all of the team are fantastic. Process is so simple and easy to set up or change. Very friendly, professional and knowledgeable, providing very helpful and excellent customer service! Thank you folks, Michael.
Michael jobson
2 Nov 2025
I had great experience storing some items at the Big Yellow self storage in Gateshead. It was my first time using their services and it was pretty straightforward.
J O
21 Oct 2025
Customer for one year and had brilliant service from the team, especially Madelynne. Very easy access, convenient, and great value for money paying upfront.
Jonathan Coxon
7 Oct 2025
Madelyne, the receptionist, administrator and guide was pleasant, efficient and knowledgeable. All aspects of renting space was fully explained including costs and related terms and conditions. With this being my first experience of renting space, Madelyne was patient in answering my many questions. Nothing was a bother to explain fully. On both visits 10 out of 10 for Madeline of Big Yellow Self Storage. Thanks Alan
Alan Murphy
2 Oct 2025
Madelyne was super helpful. Would 100% recommend.
Marc Swann
29 Sep 2025
The whole team were a great help and knowledgeable supporting me with my needs. Big thank you to Madeline especially. I was able to increase the room size without problem. Great facilities!
Lisa Penwarden
12 Sep 2025
The staff were very helpfull
John Connor
7 Sep 2025
Helpful and to the point, would use again
Shaun Wolfe
29 Aug 2025