Customer reviews for Gloucester Self Storage

Friendly helpful staff made me a cup of tea and everything! Good price too.

Having been through a very stressful time recently, the staff at Gloucester were brilliant. I couldn't decide what size unit I needed. I didn't even know when I would need it. They were very patient, helpful and above all, friendly.

First time i have used Big Yellow and i am very impressed with the service, amenities and quality of rooms. Would definately recommend and use in the future.

I spoke to 3 members of staff, Marcus, Billy? and a female and all 3 made me feel welcome. They all had excellent customer service. I would recommend this service to my friends (if i knew any who needed storage)

All the way through the process we found that the staff could never do enough, it was very simple and very easy to use, my only negative would be the price however given the quality of the service and the ability to access so easily, i would say that it was worth the extra over the other competition

I used Big Yellow in 2007 when I moved home and needed interim storage. I was impressed by the efficient, competent and helpful staff. Nothing too much trouble. Facility very easy to use. Felt confident re security. Clean environment. Location easy to access. Overall excellent all-round service and I will certainly use again if the need arises.

The guys at Big Yellow Gloucester are always helpful and friendly either when calling me to tell me a delivery has come or just in passing across the car park.

Friendly staff who were happy to help and discuss options with you. Good clean environment.

A great, flexible service that allows access at any time. Although not the cheapest option in the market the environment is safe, secure and well managed.

It was my second stay at a Big Yellow and once again a very easy enrollment process, very knowledgable and pleasant staff. I would have no hestitation and using BY again even it meant traveling to their nearest location.