Customer reviews for Grimsby Self Storage

Very well . Gary has been helpful throughout and remains so

Very friendly staff who respond quickly and knowledgeably to enquiries. BUT your pricing is very opaque. It is unpublished and not consumer friendly. I feel like you are hustling customers to get the highest price out of them or forcing them to hustle back (AKA haggle). I had to work very hard to get to the point where you went back to your original (time expired) competitive quote. I get you want to use dynamic pricing but it does make me very uneasy for it to be so obscure. I'm sure you can publish your prices dynamically - just like easyJet does! Online check-in is OK. I don't understand why insurance is compulsory and then why you initially charge so much compared to the insurance market (see my comments above about opaque pricing).

Initial enquiry was handled well with great customer service by reception staff and good facilities But I found the whole booking in process to be too long, onerous and repetitive even to the point of thinking twice about using Armadillo again.... appreciate the legal aspects but it feels like really hard work and the process needs to be much slicker!!!

Very helpful and polite staff

Initial enquiry and subsequent moving in dealt with very professionally by friendly knowledgeable staff well pleased!!

Good service off the staff brilliant facilities

Friendly and efficient. You can’t ask for more! Thanks.

Very friendly and helpful team

From the initial phone call with Daley Lowe and subsquesnt vieiwing of different size units the whole process has been very smooth and handled well by the Grimsby team.

I found the staff to be very friendly and helpful. I would definitely use them again if the need arose.