Very informative and Staff were very customer focussed
Stephen
8 Sep 2020
Very informative and Staff were very customer focussed
Booking in and getting signed up was easy and I was given a great price. A hiccup with the agreement of being able to stay later not being able to get hold of security and phone staff were less than friendly resulting in not being able to get in after already packing up cars. The gentleman who signed us up however was faultless and very very helpful.
Very friendly and helpful. Allowed us to change the reservation to a bigger room which better met our needs
a good all round experience from booking through to moving our stuff in even with the building extension work going on and clear and professional explanation's on the paperwork and procedures.
Everything was handled with no issues and was explained well. I had to keep changing my check in date with staff this was handled very efficiently and everyone I dealt with was always helpful.
Excellent. Staff really friendly and helpful. Storage close to my car and trolleys to move heavy items. Forklift to aid if required. Well impressed
Everything was easy the staff couldn’t do enough to help me!
Friendly, professional staff. All questions answered fully. Easy, quick process.
Initial enquiry handled very well. Booking process very easy. Online check in worked well.
Brilliant no problems, very easy, helped by your great employees at Grimsby