Customer reviews for Guildford Central Self Storage

Easy communication on the phone. However confusion as i asked if price was "all inclusive and only excluding the padlock" and was assured it was, but as it turned out it was not all inclusive and the insurance was in addition to the price agreed. Not all that happy about that but of course cannot speak to anyone who has the history. Also, online check in allows you to progress to "complete" even if the detail of inventory is later determined to be insufficient. the online tool should not allow completion unless the detail is sufficient. This caused a delay and additional stress to me (and your employee as i was annoyed) as had to create the detail list at check-in.

Prompt, professional, friendly and welcoming

Very well, courteous friendly and helpful staff

I was dealt with by a customer services switchboard, she was incredibly helpful and understanding of the urgency of our situation

Great team at reception in guildford central store

The process was comprehensive to follow and very easy to use

It was extremely easy, I was walked through it and got informed for every little aspect, with nothing left behind and then after it got arranged. I even got called to be recommended a smaller size because it would fit me better.

Very helpful and very professional, the whole building is kept immaculate

Kelly made life so much easier by taking away the stress of moving into storage. It was booked and sorted within seconds in a phone call. On arrival at storage, Kelly showed me round at which point I realised I’d under estimated the storage unit size, no problems though, she upgraded me and couldn’t have been more helpful. Incredibly smooth process that I was dreading, but needn’t have done. Thank you Kelly!

They made it so easy and straightforward.