Customer reviews for Guildford Central Self Storage

Extremely well handled

Very easy, very efficient, very polite, all round great customer service and great facility.

It was quick and easy experience. I've received a call shortly after I filled the form online by someone called Dion. He was so friendly and the feeling was like he did everything to help me rather than "selling" something. I wasn't sure what size would have been enough for us but Dion said not to worry, we can sort that out and decide about the size when I get there. My experience on site was also great. Another lovely and friendly member of staff called Layla who helped me for registration then she took me up to show the space. It's also great that when I was at Big Yellow, Dion remembered my name and wanted to shake my hand. Really friendly & helpful staff, great experience. We were also offered if we want any drink. These can be small things but make huge difference as we all would like to feel welcomed when we do business. Top customer service! I rarely leave comments and rarely mention name of the staff but my experience was amazing and I felt like those people should get recognition for their excellent customer service!

Friendly and efficient staff. Pleasure to do business with them.

The whole process from initial online quote to onsite meeting and subsequent license signing was efficient.

Customer service from initial contact to booking in was very straight forward. Staff were very helpful and accommodating.

Very well.

Everyone super helpful and really cheerful.

Dion and Kelly were great so knowledgeable and helpful thanks so your help Brian

Process was clear and easy to follow. The scanning of documents and emailing them is very convenient.