Customer reviews for Guildford Central Self Storage

4.9 out of 5 stars
745 reviews
Excellent service from initial enquiriy right through to delivery of service. In particular at these trying times Dion was exceptional in meeting our needs considering the circumstances where someone else was storing the storage boxes and furniture. Everything was dealt with in a professional and caring manner. Making everything very clear in all the correspondence. Also contacting us just to confirm everything had been completed. Fantastic service. Thankyou Dion.
Jahon
12 Apr 2020
It was very well handled. Everyone was very helpful and made the booking easy. Upon arriving at the store, I experienced great consideration in relation to the current situation of the country. Overall I am very happy with the experience.
Benedikte
29 Mar 2020
Prompt callback, and easy process moving in.
Calum
17 Feb 2020
It was very quick, simple and easy
Verity
16 Feb 2020
Having used Big Yellow before I did not hesitate to use again. Kelly at Guildford was fantastic. Very professional and easy to deal with.
Stephen
10 Feb 2020
The customer service was really excellent, the person I dealt with was super quick to respond, very efficient and pleasant to deal with. Thank you.
NA
7 Feb 2020
Very easy and fast
Nicolas
29 Jan 2020
My first point of contact was with Layla. I had lots of questions which she quickly and precisely answered.She obviously new her subject, probably been asked them a million times before but didn't make me feel stupid. Then I spoke to Dion and explained why I had not turned up on the day arranged. Her was very friendly and pleased I had called. We arranged the next day get-in. Again Layla was there and showed me the space and how the procedure to get in. I had a practice Da dah - perfect! Then my brother arrived with the bulk of storage and Kelly was just as friendly an welcomed him. We dropped off our stuff as easy as pie! We have met the whole team. So we know who we are dealing with in the future and shall look forward to it Nice and clean a very professional set-up.
Susan
23 Jan 2020
very quick, professional, called me back quickly, confirmed everything without stress. Upgraded my storage based on a deal for me, very good check-in, demo of the facility and room. Great team at Guildford who also offered me tea, thanks!
Clare
21 Jan 2020
The concerned man was very warm and helpful throughout, thereby giving me an excellent experience.
Daniel Joshua
30 Dec 2019