Followed up initial query promptly but without being pushy.
Daniel
21 Nov 2018
Followed up initial query promptly but without being pushy.
Everything was explained clearly and in detail. Very professional service.
Perfectly. Liked the way we can now check online. It’s avoiding long paperwork time :) Once at the storage I’ve had to change for a biggest one. All made so easy by Dion who is having a 11 out of 10 for his customers service skills. Such a nice and helpful man, very smiley and looks like devoted to his job which is pretty rare nowadays. Thanks Dion!
Layla was brilliant. Professional, listened well and didn’t make a mistake through the whole process.
I was surprised how easy it was to reserve storage and move dates. All the staff were very helpful whenever I rang and answered all my questions
Layla was hugely helpful for my initial enquiry, explaining options of size and access. On arrival she and Dion made me coffee and helped me through the registration process. Both were professional, courtious and informative.
Initial cobtact was handled very well. Layla was friendly and helpfull, giving me all of the information that i needed swiftly. Follow up calls to check on the status of my move and adjusting my check in date were much appeciated. I would happily deal with Layla again
Dion, Julia and Layla were incredibly helpful when I desperately needed storage at short notice due to a house move. Dion especially made the process incredibly simple, even my other half understood!
Julia was very friendly and helpful with selecting the right storage unit for my needs
Very professional member of staff and brand new environment.