Layla was brilliant. Professional, listened well and didn’t make a mistake through the whole process.
Tim
20 Oct 2018
Layla was brilliant. Professional, listened well and didn’t make a mistake through the whole process.
I was surprised how easy it was to reserve storage and move dates. All the staff were very helpful whenever I rang and answered all my questions
Layla was hugely helpful for my initial enquiry, explaining options of size and access. On arrival she and Dion made me coffee and helped me through the registration process. Both were professional, courtious and informative.
Initial cobtact was handled very well. Layla was friendly and helpfull, giving me all of the information that i needed swiftly. Follow up calls to check on the status of my move and adjusting my check in date were much appeciated. I would happily deal with Layla again
Dion, Julia and Layla were incredibly helpful when I desperately needed storage at short notice due to a house move. Dion especially made the process incredibly simple, even my other half understood!
Julia was very friendly and helpful with selecting the right storage unit for my needs
Very professional member of staff and brand new environment.
Easy and efficient
Both Dion initially and then the very lovely Alana, combine a great service with self awareness and charm - well done. The service is straight forward, but it’s the front facing staff that make it - for that I’d reccomend highly. Well done on your customer service training.
Very impressive start to