It was really easy. My enquiry was initially handled by Charlie, overseen by Julia and Layla and everything was made very clear and easy to understand. The storage space choices were good and the process of moving my things into my new storage space couldn't be easier.
Very slick - local store knew all details of my enquiry as I was making it via the website.
Our son set up the original booking, but having done the second booking ourselves we couldn’t have been better served by the whole team. Their help and advice was spot on, every credit to them.
I would like to thank Dion for his help, guy was a complete legend and made it quick and easy.
I was helped by Dion who went through all the details with me with great patience and made sure I understood everything before he left me. And the coffee was excellent too.
The lady I spoke with on the phone at the Guildford Central branch was very friendly and detailed in explaining the process etc. I immediately felt that this was a great company to go with.
All very clear and professional
Followed up initial query promptly but without being pushy.
Everything was explained clearly and in detail. Very professional service.
Perfectly. Liked the way we can now check online. It’s avoiding long paperwork time :) Once at the storage I’ve had to change for a biggest one. All made so easy by Dion who is having a 11 out of 10 for his customers service skills. Such a nice and helpful man, very smiley and looks like devoted to his job which is pretty rare nowadays. Thanks Dion!