From the first day I contacted them on the phone, they kept it professional and followed it up with phone calls convincing me to join. When I arrived at the storage store, I met a staff by the name of Bishop and he was amazing. I hope to enjoy my stay with the company.
Good price, excellent staff at reception and a smooth set up. The reception staff (Guildford, Slyfield) did a particularly good job - very friendly and helpful on what was a stressful moving day - well done guys!!
Welcoming, good prices, lots of detail explained.
Great customer service, staff very friendly and helpful, everything explained in great detail, was even offered coffee tea or water as outside was very hot
The staff onsite were lovely!
Listening and responding quickly and efficiently Giving me the feeling that my needs were important and they would do whatever was necessary to meet them The staff were friendly and welcoming as well as being efficient and businesslike.
As we all know, moving and sorting storage is a very stressful time. Thanks to Erin, we had an easy and enjoyable time moving our stuff into the rented space (she made it fun?!) she is the politest and most personable person, she made our day a lot easier. Thank you Erin!!
I have to say that from my initial enquiry, i received very good and prompt communication and information. The lady who i dealt with was called Erin at Sylfield outlet.
Explained everything in a clear and friendly manner over a complimentary coffee. Then a tour of the facility with clear H&S advice.
Greeted with a friendly smile and explained everything very clearly.