Excellent customer service from Alex, Erin and Naz. Emails replied to promptly. Paperwork dealt with efficiently. Always very welcoming and eager to solve any issues we might have.
Very efficient and easy
The instructions over the phone were very clear and the information provided during the initial tour was very thorough and useful. The staff were friendly and helpful.
Friendly staff; didn’t fuss over changing storage size.
Very helpful from the start, and in showing me the space before I reserved it.
Generally handled pretty well, very responsive and friendly. Would say that the whole process was a lot longer and more involved than I had anticipated!
Very easy
Naz was excellent polite and totally helpful Many thanks to her
Easy and intuitive. Slightly confusing pricing structure - deposit + weekly + 50% off for 8 weeks etc, but 8 weeks upfront and then monthly. Unclear.
everyone has been very helpful and tolerant. particularly as we have had to change our booking several times.