Generally handled pretty well, very responsive and friendly. Would say that the whole process was a lot longer and more involved than I had anticipated!
Deirdre
19 Aug 2021
Generally handled pretty well, very responsive and friendly. Would say that the whole process was a lot longer and more involved than I had anticipated!
Very easy
Naz was excellent polite and totally helpful Many thanks to her
Easy and intuitive. Slightly confusing pricing structure - deposit + weekly + 50% off for 8 weeks etc, but 8 weeks upfront and then monthly. Unclear.
everyone has been very helpful and tolerant. particularly as we have had to change our booking several times.
With the help of Naz at Guildford it was a breeze. She sorted everything quickly, explained everything clearly and was a gem, total customer satisfaction...thankyou very much :-)
Ian dealt with enquiry very well, accommodating us on a stressful day
At all stages our enquiries were answered and we found the team most helpful.
I was served by Ian and I couldn't talk highly enough. Amazing customer service, it was my first time at big yellow easy and he made it very easy and welcoming for me.
Went very well, was very straight forward and staff were lovely and super helpful.