really swift response to enquiry with clear guidelines on usage. Customer service at reception was excellent with good Covid processes in place. I work in a customer service environment and found the whole process a delight in difficult circumstances
Excellent service.
Nazaneen was very helpful and pleasant to deal with
Alex was absolutely fantastic at helping me through the whole process (as was Erin) Alex went above and beyond to make sure I understood everything and I would not go anywhere else again. Exceptional service!
Naz was amazing, she made everything easy.. Great attitude, I felt very welcomed.. Storage is Storage but it's the staff that really make the difference.. Survey says..she's a keeper, treat her well.. Thank you to Naz and the rest off the Yellow Storage team.
Dealt with a very efficient member of your staff, Erin, from start to finish. It's nice to deal with such a professional.
Given that our situation is complex, the team handled our case with efficiency and understanding, making the process as effortless as possible.
Erin was very helpful and made everything very easy.
Yes was great and very easy and great attention to detail
Naz was incredible at the Guildford branch. Lovely tone, explained everything as she did it and not pushy