Receptionist were exceptional.
Jozsef
11 Oct 2020
Receptionist were exceptional.
From the beginning I was very impressed by how my needs and circumstances were understood and had a very prompt reply with a suitable price proposal, I had been in touch with with other storage companies who could not compete with the efficiency, politeness and price that I had received from Erin and Big Yellow Guildford. Thank you
Overall the whole process has been really easy and stress free, from initial contact to the move in day the staff have been so helpful especially Naz The only thing that could have saved time and stress was giving the client any inventory list to be filled in prior to arrival, therefore saving precious time when moving home.
Erin was superb
Would recommend Great customer service from Nazanin , She was very helpful with excellent customer service, fast responses, very happy with the service. Communications are exceptional. I will definitely use them again.
Very well managed and helpful
Naz was brilliant, she fully explained all aspects to me,. Her level of follow-up was also of a high standard.
Very personal especially for a big company and helpful all the way .
Our house move has been incredibly stressful and the only part that hasnt been is dealing with your staff and company. Naz was friendly, calming and very patient as I had filled out various forms completely wrong. She is a credit to your team and extremely professional.
We, as a small but growing charity are new to having to manage things like PPE to ensure that our nurses and clients are kept safe. To find a company that were happy to help was great and we were treated so well by the staff. We are happy to have an association with nice people.