Contacted Big Yellow & got a good price over the phone. Wasn't sure what size I wanted so booked an extra one which wasn't required so I didn't have to take it. Its a very friendly & efficient service, no problem with loading/unloading & there are two lifts so there is no delay. I will definitely use this store again.
It's a real pleasure to deal with any of the staff here - they are accommodating, polite, cheerful and empowered.
The facilities are very convenient and secure. Prices are very competitive. All staff have been excellent - calling back when they say they would, flexible - able to alter sizes of units as necessary and genuinely helpful - on hand with advice that is focused on your needs not theirs! Ali runs a great team and Martin is marvellous.
I am really satisfide and happy choosing the "Big Yello" in Hanger Lane. I was surprised to find how safe my stuff will be in the storage because of the excellent security system. I am partcularly happy and greatful to Mr. Ali Velayat, the station supervisor/Manager. I find his level of service is outstanding and I thank him for all the help and advise that he gave me. Thank you team, keep up with good work
Good service, friendly helpful staff, would be nice to be provided with a lock instead of needing to buy one
I think the most surprising thing about Big Yellow storage is the friendly staff. Everyone was very cheerful and helpful. They were very understanding of my needs and nothing was too much trouble. I would definitely recommend Big Yellow to friends.
Several years ago my Wife and I decided to "downsize" to minimise running costs whilst I was building my own business. We moved from a 5 bedroom House to a 1 bedroom Flat. The service that we have received from all of your helpful staff has been nothing short of excellent, and seems to be getting better (if that's possible!) all the time. We were advised by your store Manager that we could actually save money by combining our two units into one 50% larger for a lower cost; how good is that!
Hi, I could not remember the actual size of the unit I am currently using to answer the Size question so guessed the nearest I thought it was. David
Great staff, good facilities and location. It would be five star if staff were available longer during the weekend.
easy to use , 24 h access, friendly staff, good location,i really liked this storage.