having dealt with Big Yellow on previous occasions the standard of service continues to be good.
Stuart
21 Jan 2021
having dealt with Big Yellow on previous occasions the standard of service continues to be good.
The Big Yellow Employee (Sam) who helped me was massively helpful and supportive, I am really am most grateful.
Very well
I didn't really know what I needed only that I had 24 pallets to store and the team guided me through the process and advised how many rooms and what size I needed
Great, no issues.
Sam was very helpful knowledgeable and explained the whole process. Sam was very confident and knew her stuff.
Very Easy - booked online originally. A few days before I recieved a phonecall to confirm for one of the store team who moved the booking a day earlier for me without any issues. Move in on the day was explained really easily - Ewa was super helpful - and due to my removals company arriving late Sam was incredibly helpful in updating my account to anytime access despite the store being about to close. Both were an absolute credit to the business!
All perfect
The ladies at BYS High Wycombe are always willing to help where they can. I’ve used the storage facilities here on two different occasions and have always been impressed with the ease of booking and changing anything that was needed
Initial enquiry was processed quickly, and follow up phone calls were handled professionally. Actual booking on the day was made very easy and the person on the call was very knowledgeable and helpful. On arrival at the storage this professional and helpful attitude continued and the whole process on the day was clear and relaxed and could not have been any better.